Shipping Policies

This Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms.

Please carefully review our Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

DELIVERY OPTIONS


We use the following international carriers and couriers for delivery*:

ASIA PACIFIC
Australia - AusPost (7-10 Business Days)
Hong Kong - Hong Kong Post (3-7 Business Days)
Japan - Yamato Courier (6-10 Business Days)
New Zealand - Aramex Couriers (8-12 Business Days)
Singapore - DPEX Worldwide (7-10 Business Days)

EUROPEAN REGION
Austria - Austrian Post (7-14 Business Days)
Belgium - Colis Privé (7-14 Business Days)
Denmark - PostNord (7-14 Business Days)
Finland - DPD (7-14 Business Days)
France - La Poste (7-14 Business Days)
Germany - Deutsche Post, DPD (7-14 Business Days)
Ireland - An Post, Fastway (7-14 Business Days)
Italy - Poste Italiane (7-16 Business Days)
 Norway - PostNord, DPD (7-14 Business Days)
Spain - DHL eCommerce/Correos, DPD (7-15 Business Days)
Sweden PostNord (7-14 Business Days)
Netherlands - GofoExpress (7-14 Business Days)
Switzerland - UPS (7-14 Business Days)
United Kingdom - Royal Mail, DPD (7-10 Business Days)

MIDDLE EAST
 Israel - DealerSend (7-17 Business Days)
Saudi Arabia - DealerSend  (7-14 Business Days)
 UAE - Aramex Couriers  (7-17 Business Days)

NORTH AMERICA
Canada - DHL eCommerce  (7-14 Days)
United States - USPS  (7-10 Days)

*Subject to change

DUTIES AND TAXES
We send all our items delivery duty paid so you will not have to pay any extra fees or charges to customs or the postal authorities.

ORDER DELAYS
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.


RETURNS AND REFUNDS
If you have questions about returns, please review our Return Policy
or email us at helpdesk@europacosmetica.com

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